| |
At
Lott & Gaylor, Inc., we understand your concerns about privacy. We hope this
notice, which describes our use and protection of nonpublic personal information
(“customer information”), will help you understand how we treat the customer
information we obtain from you or other sources in the course of providing you
with our insurance products and additional services.
Furthermore, we wish to inform you
that we do not share your personal information with any non-affiliated third
parties for any purpose that is not specifically authorized by law unless we
obtain your affirmative permission.
Whether you’re doing business
with us through an agent, broker, or our Web site, we want you to know that Lott
& Gaylor, Inc. respects your privacy and protects your information.
- We do not sell your customer
information.
-
We do not share, loan or give
customer information to persons, companies, or organizations outside of Lott &
Gaylor, Inc., that would use that information to contact you about their own
products and services.
-
We expect persons or organizations
that provide services on our behalf to keep customer information confidential
and to use it only to provide the services we’ve asked them to perform.
-
Within Lott & Gaylor, Inc. we
communicate regarding the need to protect your information to those
individuals who may have access to it, and we’ve established physical,
electronic and procedural safeguards to protect customer information.
PRIVACY POLICY STATEMENT
As a part of our normal operations we collect, and
in some cases, disclose information about you. We encourage you to read the
following privacy Statement that contains information about Lott & Gaylor, Inc.,
policies regarding the collection, use, disclosure and protection of your
information. If you are not comfortable with any of the terms or policies
described in this Statement, we encourage you to send confidential
correspondence through the postal service. What information do we collect?
Personal, Financial and Product Information
We collect
personally identifiable information in order to identify and register you as
customer of Lott & Gaylor, Inc. In addition, we collect personal, financial and
product information in order to provide you with services tailored to your
particular needs. By learning about you, we can deliver more relevant
protection and product offerings and thus offer you better insurance services
and options. The information we collect will vary depending upon the function
or processes you select or request. Depending upon the function, product or
process you select you may be required to provide information such as:
-
Name
-
Address
-
Birthdate
-
Phone Number
-
E-mail Address
-
Policy(ies) Type(s) and Number(s)
-
Social Security Number
-
Driver’s License Number, Vehicle Information, Vehicle Operator
Information
Who Should Use Our Web Site?
Our Web site is for insurance and financial products and
services and is not intended for children. We offer insurance and financial
products and services and thus do not market any products or services to
children under the age of thirteen or knowingly collect any information from
children under the age of thirteen. If we become aware that information is or
has been submitted by or collected from a child under the age of thirteen, we
will destroy this information.
What kind of customer information do we have, and
where did we get it?
Much of the customer information we collect comes
directly from you. When submitting your application or request for insurance or
other products and services we offer, or in requesting an insurance quote, you
may five us information such as your name, address, and Social Security number.
We also keep information about your transactions with our affiliates, others, or
us – for example, the types of products and services you purchase from premiums,
policy account balances, payment history and us. We also may collect
information from outside sources, including consumer reporting agencies and/or
health care providers or reporting agencies such as the Medical Information
Bureau (MIB). This information includes loss information reports, motor vehicle
reports, credit reports and medical information.
Who collects this information?
In order to better serve your particular needs,
the information noted above is collected by Lott & Gaylor, Inc., its agents, and
other companies working on behalf of Lott & Gaylor, Inc., In addition to
collecting information from you, you should also know that, depending on the
nature of your transaction, we may collect information from outside sources,
such as loss information reports, motor vehicle reports, and credit reports.
For property insurance, we may send someone to inspect your property and verify
information about the value and condition of our property.
How is this information used?
The information you submit to us via our on-line forms
and e-mail is used to provide you with the response or service you have
requested. We may also use this information to contact you about our products
and services. If you do not wish to receive these communications, you can write
us, e-mail us or simply reply to any e-mails you receive form our employees
informing us of your desire to be removed from our mailing lists.
Who has access to this information?
In order to better serve your particular needs,
Lott & Gaylor, Inc., its employees, and certain companies working on Lott &
Gaylor’s behalf have access to this information. This information may also be
disclosed to third parties without your consent if disclosure is necessary to
comply with legal processes or to protect the rights, property, or personal
safety of Lott & Gaylor, its users or the public. We may also provide limited
information about you to third parties without your permission when necessary or
appropriate to service an insurance policy we have issued or to address claims
submitted under a policy we have issued. In addition, we may, as permitted by
law, provide information about you without your permission to certain persons or
organizations, such as: your agent or broker, insurance support organizations;
other insurance companies in order to perform their function in regard to an
insurance transaction involving you; independent claim adjusters; businesses
that conduct actuarial or research studies; regulatory and law enforcement
authorities; or our affiliated companies, if any.
What are your options regarding collection, use, and
distribution of your information?
Any information you submit to us via written
applications, our Web site's on-line forms or e-mail is done so on a voluntary
basis. When you access our site in this manner, the collection, use, and
distribution of your information will be handled according to the terms and
policies outlined in this Privacy Statement. If you object to the collection,
use, and distribution policies outlined in this Privacy Statement, we ask that
you do not submit information.
What are your options regarding correction or storage
of your information?
Any information you submit to us via written
applications, our Web site’s on-line forms or e-mail is done so on a voluntary
basis. When you access our site in this manner, the collection, use, and
distribution of our information will be handled according to this terms and
policies outlined in this Privacy Statement. If you object to the collection,
use, and distribution policies outlined in this Privacy Statement, we ask that
you do not submit information.
What are your options regarding correction or storage
of your information?
You may either personally see, or obtain from us
by mail, the information about you in our files. If you believe the information
we have about you in our records or files is incomplete or inaccurate, you may
request via telephone or postal mail letter that we make any necessary additions
or corrections or, to the extent that it is feasible, that we delete this
information from our files.
Links and C0-Branded Sites
This Web site contains links to other site. Lott
& Gaylor, Inc. provides links to other sites as a convenience to persons who
visit this web site. If you choose to use the services provided by those sites,
you may be asked by those sites to provide certain personally identifiable
information. Please be aware that we are not responsible for the privacy
practices of those sites, even though our name or logo may appear on those
sites. We encourage you to be aware when you leave our site and to read the
Privacy Statements of each and every Web site that you visit, as the privacy
policy of those sites may differ from ours.
|
|
