Claims Reporting

Home » Claims Reporting
Claims Reporting 2017-04-13T11:38:17+00:00

Lott & Gaylor Insurance is committed and here for you before, during and after your loss.

Although having an accident can be stressful, there's no reason settling your insurance claim should be. Generally speaking, reporting directly to the carrier is the best option, however we'd be happy to help - either way, we'll make sure your needs are met. To report a claim, get started by selecting an option below that best fits your needs.

Insurance Company Claims Directory

Carrier
Direct Line
American Integrity
(866) 277-9871
Bankers Insurance Group
(800) 765-9700
Citizens Property Insurance Corp.
(866) 411-2742
Cypress Property & Casualty
(888) 352-9773
EPIC Elements
(866) 709-8749
Federated National
(800) 293-2532
Florida Peninsula Insurance Company
(866) 549-9672
Florida Specialty Insurance Company
(888) 723-3055
Gulfstream Property & Casualty
(866) 485-3005
Hagerty Classic Auto
(800) 922-4050
Halcyon Underwriters -FAX 
(407) 660-0525
Hartford Auto
(800) 243-5860
Heritage Property & Casualty Insurance
(855) 415-7120
Homeowners Choice
(866) 324-3138
Johnson & Johnson Insurance
(800) 487-7565
Lexington Insurance
(866) 603-5519
Modern Insurance
(866) 270-8430
Mount Beacon Insurance Company
(844) 279-7314
National Risk Solutions
(866) 417-4855
Progressive
(800) 274-4499
RLI Insurance
(877) 863-5095
Safeco Insurance Company
(888) 332-3226
Safeway Insurance Company
(888) 723-3055
Security First Insurance
(877) 581-4862
Southern Fidelity Insurance Company
(866) 722-4995
Southern Oak Insurance Company
(877) 900-2280
TAPCO
(800) 334-5579
Travelers
(800) 252-4633
United Property and Casualty
(800) 861-4370
Universal Property and Casualty
(800) 218-3206
Weston Insurance
(877) 505-3040
Carrier
Direct Line
AIG Auto
(888) 244-6163
AmComp
(800) 749-1898
Bankers Insurance Group
(800) 765-9700
Citizens Property Insurance Corp.
(866) 411-2742
CNA Insurance
(877) 262-2727
FCCI Insurance Group
(800) 226-3224
Hartford Insurance
(800) 243-5860
Hartford Steamboiler
(888) 472-5677
Hartford Auto Glass
(800) 892-8484
ICAT Specialty Insurance Company
(866) 789-4228
Montgomery Insurance Company
(800) 987-6000
Philadelphia Insurance Companies
(800) 765-9749
Progressive
(800) 274-4499
Safeco Insurance Company
(888) 332-3226
Summit/Bridgefield Workers Comp
(800) 762-7811
Travelers Insurance
(800) 238-6225
Travelers Workers Comp
(800) 238-6225
Travelers Boiler & Machinery
(800) 835-1291
The Zenith Workers Comp
(800) 440-5020
Zurich Group
(800) 987-3373
Carrier
Direct Line
Assurant/American Bankers
(800) 654-4895
Fidelity National Flood
(800) 725-9472
Gulfstream Flood
(877) 254-6819
Hartford Flood
(800) 759-8656
Sunshine State Flood
(877) 563-0150
Travelers Flood
(800) 356-6663
National Flood Services
(800) 759-8656
United Flood
(800) 759-8656

Filing a Insurance Claim

After experiencing a property loss, contact your Lott & Gaylor Agent or insurance company to file a claim. Make sure you have the following information handy:

  • The name of your insurance company
  • Your policy number
  • A telephone and/or email address where you can be reached at all times

An adjuster should contact you within a few days of filing your claim. If you do not hear from an adjuster, you can contact your insurance agent or company again.

Separate damaged from undamaged property. Your adjuster will need evidence of the damage to your home and possessions to prepare your repair estimate.

  • Take photographs of all of the damaged property, including discarded objects, structural damage, and standing floodwater levels.
  • Make a list of damaged or lost items and include their date of purchase, value, and receipts, if possible.
  • Officials may require disposal of damaged items so, if possible, place flooded items outside of the home.
Your adjuster will assist you in preparing a Proof of Loss (which is your sworn statement of the amount you are claiming including necessary supporting documentation) for your official claim for damages. A Proof of Loss can be many things, but must contain the specific details set forth in the Standard Flood Insurance Policy. You’ll need to file your Proof of Loss with your insurance company within 60 days of the flood. This document substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) or insurance company can make payment.

You’ll receive your claim payment after you and the insurer agree on the amount of damages and the insurer has your complete, accurate, and signed Proof of Loss. If major catastrophic flooding occurs, it may take longer to process claims and make payments because of the sheer number of claims submitted.

Find out more about filing your claim.

Need More Assistance filing your claim?

We are open during these times:
Monday-Friday
8:30am - 5:00pm
  • Visit the FAQ page and learn what to do immediately after a loss and what you’ll need to report the claim.

  • We will be happy to assist you with any aspect of the claims reporting procedures during normal business hours. Weekend services can be provided through appointment.


  • Extended office hours to process claims may be available after disasters.